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FAQ's

Do you work with my insurance?

Yes, we do! True North Restoration works with every insurance carrier, no matter how large or small.

Typically, we can be at your property within 45 minutes.

Insurance payouts, credit, debit, cash, check, and more.

Asbestos was largely used as part of construction materials before its health risks became known. Some areas in your home or workplace where asbestos may be present include:

  • Floor tile and adhesives
  • Ceilings (popcorn texture, tiles, or panels)
  • Roof shingles and underlayment
  • Siding and exterior panels
  • Pipe insulation and boiler wraps
  • Drywall and joint compound
  • HVAC duct insulation

If you have even the slightest doubt that your property contains asbestos, it’s important to schedule a professional asbestos inspection to check for asbestos and plan the next steps.

Don’t let asbestos jeopardize your health – if you suspect your home or business contains asbestos, contact our team at True North Restoration of Greater St. Louis West today at (314) 628-0202 to schedule your asbestos inspection and take the first step toward a safer property!

The only way to know for sure is through a professional asbestos inspection. If your property was built before the 1980s, you should have it tested before any renovations or repairs.

Asbestos exposure can lead to lung diseases, cancer, and severe respiratory issues. Even minimal exposure can pose long-term health risks.

The time frame depends on the size of the project, but most residential asbestos removal jobs take 1-3 days, while larger commercial projects may take longer.

Costs vary depending on the amount of asbestos and the material that contains it. We provide an inspection of your property and give you an accurate quote, contact us for more information.

While asbestos removal is typically planned, we do offer emergency asbestos services in cases where asbestos needs to be removed immediately, which is typically the case after fire, flooding, or structural damage.

The process of restoring your property after a fire can be complicated, but at True North Restoration of Greater St. Louis West we strive to simplify the process as much as possible for our customers. We will coordinate with you and your insurance company to develop an organized and efficient plan for restoring your property. 

Our process includes:

  1. Comprehensive damage assessment 
  2. Damage mitigation and emergency boardup/property securement measures
  3. Advanced 3D modeling for documenting the damage for your insurance claim 
  4. Smoke odor treatment and air quality control measures
  5. Demolition and removal of fire-damaged building materials 
  6. Contents pack out, cleaning, and storage

Insurance coverage for fire damage losses can vary greatly from policy to policy, even with the same insurer. You’ll want to refer to your individual policy to understand your coverage and limitations. 

Generally, most non-intentional fires are covered by homeowners insurance. At True North Restoration, we work closely with your insurance carrier to provide all necessary documentation to support your claim and allow you to maximize your coverage.

The total cost to restore your home after a fire can vary greatly depending on the scope of the loss and the amount of repairs that will be needed to return your property to pre-loss condition. You should always refer to your insurance policy and make sure you understand your deductible and other potential costs that may arise during the fire damage restoration process.

Mold can develop in as little as 24 to 48 hours after any type of water damage that hasn’t been properly dried, as well as high humidity and poor ventilation. Having a professional inspect for mold has many benefits:

  • Confirm Mold Growth: If you smell musty odors, notice water stains, or experience breathing problems, an inspection can help you confirm if mold is present inside your property.
  • Prevent Structural Damage: Mold can make drywall, flooring, and wood weaker, making the restoration costs higher.
  • Improve Indoor Air Quality: Mold spores in the air can trigger allergies and respiratory problems.
  • Identify Hidden Mold: Mold often grows behind walls, under carpets, or inside HVAC systems, and we can help you uncover it!

If your property in St. Louis or Chesterfield has had water damage, leaks, or high humidity levels, scheduling a mold inspection is a smart step to confirm you’re safe inside your home or business.

There’s more to mold than the white and green patches you usually see. Mold can pose serious health concerns, especially for those with respiratory conditions or weaker immune systems. After being exposed to mold, these are the symptoms you’re likely to experience:

  1. Allergic Reactions: Sneezing, runny nose, and skin irritation.
  2. Respiratory Issues: Difficulty breathing, coughing, and asthma flare-ups.
  3. Headaches and Fatigue: Mold exposure can lead to chronic fatigue and migraines.
  4. Severe Health Risks: In extreme cases, prolonged mold exposure can cause lung infections or make the existing conditions worse.

Don’t risk your health! Schedule a mold inspection St Louis community relies on to protect your home and family.

If you suspect mold growth, don’t let it spread around your property! At True North Restoration of Greater St. Louis West, we have a team of professionals who provide expert mold inspection, mold testing, and mold removal St Louis and Chesterfield can trust. Call us today at (314) 628-0202 for a professional mold inspection!

Professional mold remediation has many benefits. The biggest and most obvious benefit is peace of mind. When you let our team of professionals take care of your mold problem, you can have confidence knowing it was done correctly and that the conditions that allowed the mold to grow in the first place have been mitigated, preventing a recurrence. 

Improper handling of mold can disturb mold spores, sending them airborne and allowing them to travel throughout your property. If you are sensitive to mold or have underlying health conditions, inhaling mold spores may trigger symptoms such as sneezing or coughing or more severe allergic reactions. 

Proper mold remediation is a multi-step process. The bigger the mold problem, the longer it will take to remove and remediate. 

At True North Restoration of Greater St. Louis West, our mold remediation process includes:

  1. Mold Assessment: We’ll identify where it’s growing, what is causing it, and what it will take to property remediate it.
  2. Mold Containment: Before work begins to remove the mold, we’ll set up containment barriers in affected areas to limit the spread of mold to other areas of your property. 
  3. Mold Removal: This may involve sanding or demolition of affected building materials. Hard surfaces will be cleaned, porous materials will be removed, and airborne particles will be captured by HEPA vacuuming and air quality filtration devices.
  4. Water Damage Mitigation: Mold requires moisture to grow, so water damage often accompanies mold growth. We’ll dry the area and take preventative measures to prevent recurrence. 
  5. Clean and Disinfect: After mold removal is complete, we’ll make sure the area is clean and surfaces are treated and disinfected.

The terms mold removal and mold remediation are often used interchangeably but technically have different meanings. It’s important to understand the distinction between the two terms when working with a mold contractor to ensure the best results. 

  • Mold Removal: Mold removal is the process of physically removing mold from surfaces. It is a part of the mold remediation process and may be effective for small areas with minor, localized mold growth. 
  • Mold Remediation: Mold remediation is a more comprehensive approach that includes locating and fixing the moisture problem that contributed to the mold growth and taking measures to prevent recurring mold growth. Mold removal is included as part of the mold remediation process.

The professionals at True North Restoration of Greater St. Louis West can assess your mold problem and make recommendations that best suit your needs and situation. Give us a call today to get started.

Properly performing mold remediation can be costly, and the total cost will depend on the size of the area affected. Your insurance may cover mold remediation under certain circumstances, so you should consult your insurance policy to ensure you understand your coverage and limitations. 

If mold remediation is covered by your insurance, we’ll work with your insurance adjuster to provide documentation to support your claim and ensure your claim is processed without delay. Give us a call today to get started. 

In the event of water damage to your property, prompt action is imperative to minimize damage and expedite restoration. True North Restoration of Greater St. Louis West knows exactly what to do to protect your property and ensure it is dried and fully restored as soon as possible.

We offer:

  • Prompt, 24/7 Emergency Service
  • Certified Service
  • Support With Insurance Claims
  • Expert Customer Support

Contact us at the first sign of water damage for swift and professional assistance, ensuring a smooth restoration process and peace of mind.

Our Service Areas

True North Restoration of Greater St. Louis West Serves The Following Communities:

MAJOR LOCATIONS

When Your World Heads South Go True North

Your Reliable Partner Through Unexpected Challenges True North Restoration of Greater St. Louis West located in Chesterfield is your ally in facing life’s unpredictable moments. Connect with us for a evaluation and complimentary advice!